Note from the CEO: Truth be told, we at FintekNews get a little bit lazy sometimes and turn to great articles BUT with top ‘whatever’ lists (like top 10, etc) which makes it easy. So, here is a very strategic priority list for 2017 in the banking sector. Oh, and guess what, the top thing financial institutions want to do next year? Improve customer experience. Duh, like that should be ALL the time.
A top 10 list for financial institution’s priorities next year. Take a look to see where their focus points will be.
“At a time when the number of strategic challenges facing the banking industry seem overwhelming, prioritizing what needs to be focused on is an important exercise. To find out what the most important priorities will be in 2017, the Digital Banking Report surveyed over 500 financial institutions globally as part of the research done for the upcoming 2017 Retail Banking Trends and Predictions report, sponsored by Kony, Inc.”
Source: The FinancialBrand
The list includes:
- Updgrading digital experience
- Enhanced customer data analytics
- Reducing operating costs
- Increased innovation investment
- Regulation/compliance readiness
- Replace/update legacy operations
- Train/recruit talent
- Change business cores
- Security and authentication
- Invest/partner with fintech