Insurtech Hippo's New AI Partner

Hippo, a company that provides smart home insurance for the modern household, and Elafris, a supplier of the first artificial intelligence powered virtual agent platform for the Insurance industry, announced today that they have signed a technology partnership agreement that will allow Hippo to create its own virtual agent chatbot infrastructure. This technology will help Hippo to grow the company's customer base and scale up its sales and marketing operation.

The insurance industry is long overdue for innovation. Home insurance still can't be easily purchased online, is unnecessarily complicated and far behind in using technology to improve efficiency and service. Hippo is revolutionizing home insurance by making it fast and simple to purchase online, offering more transparent coverage that is suited to modern lifestyles while charging lower prices by going direct to consumers and removing expensive commissioned agents. "The new age of technology requires a new approach to providing insurance to an increasingly connected and demanding customer base. Our virtual agent technology allows insurance providers to radically transform the way they acquire new customers, boost their customer reach and engagement, increase conversion rate and customer satisfaction, and ultimately grow their business faster and more efficiently. We are looking forward to working with Hippo as they move to revolutionize the home insurance industry." – said Jake Diner, founder and CEO of Elafris.

"We're excited to partner with Elafris to leverage their unique platform to provide an intelligent virtual agent chatbot for our customers," said Aviad Pinkovezky, Head of Product at Hippo. "Today's customers expect on-demand, personalized service in every interaction, from purchase to claims to support questions. Using Elafris' technology to deliver instant quotes over the Facebook Messenger platform will enable us to provide best-in-class service to our customers however they wish to interact."

Elafris is pioneering the integration of Artificial Intelligence into messenger platforms, precisely tailored for the insurance industry. Founded by FinTech & IT veterans, the company helps clients engage better with the growing digital and mobile customer segments. Today, Elafris' AI platform is used by a number of major national insurance companies.

From PRNewsire